I'm an IT operations and infrastructure leader with 7+ years of hands-on experience across multi-site environments, supporting 500+ end users, 10+ servers and 200+ workstations across two companies. Based in Tel Aviv, Israel.
I build reliable internal platforms, monitoring systems and automation that reduce operational effort, improve recovery confidence and keep services available. My work is a blend of systems administration, production software delivery (FastAPI, Node.js, PostgreSQL, Docker, blue/green deployments) and multilingual enterprise support in Hebrew, Russian and English.
7+
Years in IT
500+
Users Supported
2
Companies Managed
4
Languages
๐ฌ๐ง
English
Intermediate
๐ท๐บ
Russian
Native
๐ฎ๐ฑ
Hebrew
Fluent
๐บ๐ฆ
Ukrainian
Native
02
Experience
2025 โ PRESENT
IT Department Manager
Hatacot Group LTD ยท Israel
Leading end-to-end IT operations for 250+ users and a team of 2 IT specialists. Deployed AI-powered multilingual ticketing, reducing average resolution time by ~40% across Hebrew/Russian/English support. Designed multi-location surveillance infrastructure with centralized remote monitoring. Standardized onboarding/offboarding, cutting new employee setup from 2 days to under 4 hours.
IT ManagementTeam LeadAI TicketingSurveillanceOnboarding
2023 โ PRESENT
Lead System Administrator & Software Developer (Concurrent Role)
Ravitz Computer Information Systems ยท Israel
Administering 10+ servers and 200+ workstations across multiple client sites. Leading technical onboarding of new client organizations โ infrastructure audit, migration and integration into centralized monitoring. Supporting the company head in day-to-day operations, prioritization and client communication. Developing and maintaining internal software platforms, monitoring dashboards, service portals and automation tools alongside infrastructure operations. Executing P2V migrations to Proxmox VE, reducing hardware costs by ~30%. Building multi-site VPN infrastructure across 3+ locations with 99.5%+ uptime. Configuring Veeam backup verification and developing service-request portals, reducing phone-based tickets by ~25%.
Managed POS, networking and end-user support. Automated routine maintenance, saving ~10 hours per week of manual work. Built Telegram bot solutions for internal communication and task automation.
Telegram Bots / Mini Apps, MCP servers, OAuth 2.1/PKCE, React, Windows Services, signed MSI, SSR, schema.org, hreflang, sitemap, llms.txt, IndexNow.
04
Notable Projects
Monitoring Platform
MonitorDash
Unified infrastructure monitoring platform for a managed-services provider, bringing Veeam, Zabbix, VMware ESXi and Znuny together for many client organizations. Restore-confidence scoring, public status pages, alert deduplication, Telegram notification outbox and companion Mini App. 670+ commits, blue/green zero-downtime deployment with smoke tests and automatic rollback.
FastAPIPostgreSQLDockerTelegram Mini AppBlue/Green
Full-Stack
AgentPC Platform
Unified endpoint-management platform: a .NET 8 Windows service deployed as a signed MSI across the client fleet reports SMART disk health, hardware inventory and status, receives remote commands and updates itself through canary rollout with automatic rollback. A Telegram Mini App turns each workstation's QR label into a self-service portal with live SMART, disk-wear and CPU-temperature data and Znuny tickets pre-bound to the exact machine.
.NET 8Windows ServiceMSITelegram Mini AppReactFastAPIPostgreSQLAction1
Analytics
Hanita Sales Analytics
Full-stack BI platform (Electron + FastAPI) that pulls live data from Priority ERP to replace Qlik dashboards. Sales/margin/inventory analytics, multi-currency, trilingual UI (EN/HE/ไธญๆ), role-based auth, PDF/XLSX export. Owned the whole pipeline โ Dockerized backend, self-hosted CI cross-builds, auto-update, Cloudflare Tunnel delivery.
Full-stack online store for a Haifa PC shop: storefront, admin panel and backend with trilingual Hebrew RTL / Russian / English UI. Custom PC builder on live prices and stock validates CPU/board socket, memory type and PSU wattage, and reserves inventory for every build. A remote MCP server lets Claude manage products, photos, specs and SEO via OAuth 2.1/PKCE with human approval for every change.
Node.jsExpressSQLiteDockernginxCloudflareMCPSSR / SEO
Infrastructure
AI-Powered Ticket System
Multilingual Znuny helpdesk with automatic ticket classification, reducing manual triage effort by ~50% and supporting Hebrew, Russian and English-speaking staff.
Designed and deployed VPN infrastructure using WireGuard and OpenVPN for cross-platform connectivity across multiple locations via an independent node.
WireGuardOpenVPNLinux
Internal Tools
Bills CRM
Internal billing CRM linked to monitoring-platform client organizations, with centralized identity and group-based access control.
DockerKeycloak SSOLDAPRBAC
Migration
Server P2V Migration & Recovery
Consolidated 5+ physical machines into 2 redundant hypervisors, migrating Windows Server systems to Unraid and Proxmox environments. Server restoration and recovery from Veeam backups.
UnraidProxmoxWindows ServerVeeam
05
Get In Touch
Interested in working together or have a project in mind? I'm open to new experience and opportunities โ let's connect.